Terms of Service
Welcome to Aananthi’s Veetu Suvai. By accessing or placing an order on our website, you agree to the following terms and conditions. Please read them carefully.
1. General
Aananthi’s Veetu Suvai (“we”, “us”, “our”) is an online store offering homemade thokku and related food products. By using our website, you agree to comply with these Terms of Service and all applicable laws.
2. Products
All our products are prepared and packed with care.
As they are food items, natural variations in taste, texture, and colour may occur.
3. Orders & Payments
- Orders can be placed through our official website.
- Payment must be made in full at the time of purchase.
- We reserve the right to cancel any order due to stock issues, technical errors, or suspicious activity.
4. Orders & Payments
- Delivery timelines may vary based on location and courier availability.
- We are not responsible for delays caused by third-party delivery partners.
- Once the order is handed over to the courier, responsibility for delivery lies with the courier service.
5. Returns & Refunds
As our products are perishable food items, we do not accept returns or exchanges.
Refunds are only applicable if:
You receive a damaged product, or
You receive the wrong product.
Any issues must be reported within 24 hours of delivery with clear photos and order details.
6. Cancellations
Orders can be cancelled only before dispatch.
Once shipped, cancellations are not allowed.
7. Use of Website
You agree not to:
misuse the website,
attempt to interfere with its security, or
engage in fraudulent activities.
8. Pricing & Updates
Product prices may change without prior notice.
We may update these Terms at any time. Continued use of our website means you accept the revised terms.
9. Contact
For questions or support, reach us at:
Email: hello@aananthis.com
Phone: 8220500500
